How can we help? Core

Help! I’m having issues with my WiFi

When we install full-fibre in your home, we’ll recommend the best place to place your router to make sure as much of your home receives great service as possible.

If you’re experiencing issues with your WiFi, there are a few things you can do to help:

  • Make sure your router is located as near as reasonable possible to the areas where you need WiFi the most
  • Some non-WiFi equipment transmits data on the 2.4Ghz WiFi band and can cause interference or reduced performance. Keep the following items as far as possible from your router to help:
    • Baby monitors
    • DECT cordless phones
    • Xbox controllers
    • Some alarm and door entry systems
    • Microwave ovens
    • Zigbee remote controllers (used by some smart home devices)

If you’re still experiencing issues, you may need to use WiFi extenders to boost the signal in the weaker areas of your home. Check out our Smart WiFi+ solution that does this and much more.